A Tale Of Two Customer Service Calls

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Bad customer service is ubiquitous. Recently, I dealt with two companies. One who was a perfect example of what not to do and one who blew me away. The first company is Adobe. I have used Adobe software for over twenty five years. Periodically they institute anti-piracy solutions. These solutions have always had a fatal […] The post A Tale Of Two Customer Service Calls appeared first on The Modern Observer Group.
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