When Talking to Customers, Be Confident and Show Your Expertise

Attitude and Mindset, business coach, Businetiks, coaching, Communication, confidence, consulting, Customer, expert, Featured, life coach, performance, strategy
Are you an expert in your field? If not, why should I use your product or service? Customers expect the best and you give the impression that you can’t give it, they will go elsewhere. You need to project the image that you are an expert. That requires using the right words, especially since more […] The post When Talking to Customers, Be Confident and Show Your Expertise appeared first on The Modern Observer Group.
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It’s Not About Being Liked

Attitude and Mindset, business coaching, Businetiks, coaching, confidence, consulting, Featured, life coaching, likability, mindset, strategy
There have been a number of studies in gender diversity showing that when people to something generally considered to be normal for the opposite gender, they are found to be less likable. This has been cited as something that has to be overcome in the workplace. People need to realize that the behaviors should be […] The post It’s Not About Being Liked appeared first on The Modern Observer Group.
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